/* === Botão fixo para abrir o chatbot === */
#chatbot-button {
  display: none; /* Escondido por padrão */
  position: fixed;
  bottom: 100px;
  right: 35px;
  background-color: #ffb6c1; /* Rosa claro suave */
  color: white;
  padding: 15px;
  border-radius: 50%;
  box-shadow: 0 6px 12px rgba(0, 0, 0, 0.2);
  cursor: pointer;
  z-index: 1000;
  transition: background-color 0.3s ease, transform 0.3s ease;
}
#chatbot-button:hover {
  background-color: #ff99b0;
  transform: scale(1.1);
}

/* === Janela principal do chatbot === */
#chatbot-window {
  position: fixed;
  bottom: 100px;
  right: 50px;
  width: 320px;
  max-height: 500px;
  background-color: #fff0f5; /* Fundo rosa claro */
  border-radius: 15px;
  border: 1px solid #ffc2d1;
  box-shadow: 0 8px 16px rgba(0, 0, 0, 0.25);
  display: flex;
  flex-direction: column;
  z-index: 1000;
  /* overflow removido para evitar barra dupla */
}

/* === Cabeçalho do chatbot === */
#chatbot-header {
  position: sticky;
  top: 0;
  background-color: #ff69b4;
  color: white;
  padding: 10px 15px;
  font-weight: bold;
  display: flex;
  justify-content: space-between;
  align-items: center;
  border-radius: 15px 15px 0 0;
  z-index: 100;
  box-shadow: 0 3px 6px rgba(255, 105, 180, 0.4);
  user-select: none;
}

/* Logo no header */
#chatbot-logo {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  margin-right: 8px;
  object-fit: cover;
}

/* Botão fechar (X) */
#chatbot-close-btn {
  background: transparent;
  border: none;
  color: white;
  font-size: 22px;
  cursor: pointer;
  transition: color 0.3s ease, transform 0.3s ease;
  padding: 0 6px;
  line-height: 1;
  user-select: none;
}
#chatbot-close-btn:hover {
  color: #ffd6e2;
  transform: scale(1.2);
}

/* === Corpo do chatbot (mensagens) === */
#chatbot-body {
  padding: 10px;
  flex-grow: 1;
  overflow-y: auto;
  background-color: #fffafc;
  border-top: 1px solid #ffcce0;
  border-bottom: 1px solid #ffcce0;
  font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
  font-size: 14px;
  line-height: 1.5;
  max-height: 400px;
  scrollbar-width: thin;
  scrollbar-color: #ff99b0 #ffe6f0;
}
/* Scrollbar Chrome, Edge, Safari */
#chatbot-body::-webkit-scrollbar {
  width: 8px;
}
#chatbot-body::-webkit-scrollbar-track {
  background: #ffe6f0;
  border-radius: 8px;
}
#chatbot-body::-webkit-scrollbar-thumb {
  background-color: #ff69b4;
  border-radius: 8px;
  border: 2px solid #ffe6f0;
}

/* === Mensagens === */
/* Usuário (direita) */
.user-message {
  background-color: #ffbbcc;
  color: #70003c;
  border-radius: 20px 20px 0 20px;
  padding: 10px 14px;
  margin: 8px 0;
  align-self: flex-end;
  max-width: 80%;
  text-align: right;
  box-shadow: 0 2px 6px rgba(183, 12, 78, 0.25);
  word-wrap: break-word;
}

/* Chatbot (esquerda) */
.bot-message {
  background-color: #ffffff;
  color: #4a4a4a;
  border: 1px solid #ffc2d1;
  border-radius: 20px 20px 20px 0;
  padding: 10px 14px;
  margin: 8px 0;
  align-self: flex-start;
  max-width: 80%;
  text-align: left;
  box-shadow: 0 2px 6px rgba(255, 182, 193, 0.4);
  word-wrap: break-word;
}

/* === Área de sugestões === */
#chatbot-suggestions {
  display: none;
  margin: 10px;
  padding: 10px;
  background-color: #fffafc;
  border-radius: 12px;
  border: 1px solid #ffcce0;
  text-align: center;
}

/* Botões de sugestão */
#chatbot-suggestions button,
.suggestion-button {
  margin: 5px 5px 0 0;
  padding: 8px 12px;
  background-color: #ffcce0;
  color: #d63384;
  border: none;
  border-radius: 12px;
  font-size: 13px;
  cursor: pointer;
  transition: background-color 0.3s ease;
}
#chatbot-suggestions button:hover,
.suggestion-button:hover {
  background-color: #ffb6c1;
}

/* === Campo de entrada === */
#chatbot-input {
  border: none;
  border-top: 1px solid #ffcce0;
  padding: 12px;
  font-size: 14px;
  outline: none;
  border-radius: 0 0 15px 15px;
  background-color: #fff;
  width: 100%;
  box-sizing: border-box;
}